Terms and Conditions

Last updated: February 18, 2022

1. Introduction

1.1 These terms and conditions shall govern your use of our website.

1.2 By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.3 If you register with our website or use any of our website services, we will ask you to expressly agree to these terms and conditions.

1.4 You must be at least 18 years of age to use our website; by using our website or agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

2. Copyright notice

2.1 Copyright © 2022 Life is Japan (UK) Ltd.

2.2 Subject to the express provisions of these terms and conditions:
(a) we own and control all the copyright and other intellectual property rights in our website and the material on our website; and
(b) all the copyright and other intellectual property rights in our website and the material on our website are reserved.

3. User login detail

3.1 If you register for an account with our website, you will be asked to choose a user ID and password.

3.2 Your user ID must not be liable to mislead and must comply with the content rules; you must not use your account or user ID for or in connection with the impersonation of any person.

3.3 You must keep your password confidential.

3.4 You must notify us in writing immediately if you become aware of any disclosure of your password.

3.5 You are responsible for any activity on our website arising out of any failure to keep your password confidential, and may be held liable for any losses arising out of such a failure.

4. Data

4.1 We will have access to all information provided or generated by you and other users in the course of the use of our marketplace services.

4.2 We may provide to third parties information provided or generated by you and other users in the course of the use of our marketplace services in the following circumstances only:
(a) where necessary for the proper functioning of our website;
(b) in the case of non-personal data, sales statistics may be provided to current and potential partners; and
(c) in the case of personal data, in accordance with our privacy policy (which includes information about opting-out of such data sharing).

5. Delivery

5.1 We accept order until Sunday for delivery on Thursday.

5.2 On the day of delivery, you will get an hour delivery slot notice from DHL by Email or text message.

5.3 It is your responsibility to ensure that an appropriate person is available at the delivery address at all times during the delivery slot to receive delivery or please rearrange your delivery by DHL delivery rearrange service if you are unable to receive the delivery.

5.4 Adverse weather conditions or other events outside of our reasonable control may result in the occasional late or cancelled delivery. If that is the case, we will endeavour to contact you as soon as we are able to in order to reschedule your delivery.

6. Cancellation right

6.1 Cancellations can be made up to 72 hours before 00:00 of the delivery date;

6.2 Modifications can be made up to 72 hours before 00:00 of the delivery date;

6.3 As products sold on the website are of a perishable nature, i.e. are liable to deteriorate rapidly, cancellations and refunds cannot be offered outside of the provisions in Sections 6.1 and 6.2. This includes returns after the products have been delivered, except in the event that the products are found to not be of satisfactory quality.

6.4 If the you wishes to cancel a contract on the basis described in this Section 9, you must inform us via e-mail.

6.5 If you cancel an order in accordance with this Section 6, then you will receive a full refund of the amount paid in respect of the order including the costs of delivery to you.

6.6 We will refund money using the same method used to make the payment unless you expressly agreed otherwise. In any case, you will not incur any fees as a result of the refund.

6.7 You will not have any right to cancel an order as described in this Section 9 insofar as the contract relates to:
(a) the supply of goods which are liable to deteriorate or expire rapidly;

7. Suspension and restriction of services

7.1 We reserve the right to suspend or restrict access to our website, to areas of our website and/or to functionality upon our website. We may, for example, suspend access to the website during server maintenance or when we update the website. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on the website.

7.2 We suspend or cancel your registration immediately at our discretion or if you breach any of your obligations under these terms and conditions.

8. Limited warranties

8.1 We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date;
(c) that the website will operate without fault; or
(d) that the website or any service on the website will remain available.

8.2 We reserve the right to discontinue or alter any or all of our website services, and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

8.3 To the maximum extent permitted by applicable law and subject to Section 9.1, we exclude all representations and warranties relating to the subject matter of these terms and conditions, our website and the use of our website.

9. Limitations and exclusions of liability

9.1 Nothing in these terms and conditions will:
(a) limit or exclude any liability for death or personal injury resulting from negligence;
(b) limit or exclude any liability for fraud or fraudulent misrepresentation;
(c) limit any liabilities in any way that is not permitted under applicable law; or
(d) exclude any liabilities that may not be excluded under applicable law,
and, if you are a consumer, your statutory rights will not be excluded or limited by these terms and conditions, except to the extent permitted by law.

9.2 We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

9.3 We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

9.4 We will not be liable to you in respect of any loss or corruption of any data, database or software

9.5 We will not be liable to you in respect of any special, indirect or consequential loss or damage

9.6 You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees in respect of any losses you suffer in connection with the website or these terms and conditions (this will not, of course, limit or exclude the liability of the limited liability entity itself for the acts and omissions of our officers and employees).

10. Variation

10.1 We may revise these terms and conditions from time to time.

10.2 The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

11. Severability

11.1 If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

11.2 If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

12. Entire agreement

12.1 Subject to Section 13.1, these terms and conditions, together with our privacy and cookies policy shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

13. Law and jurisdiction

13.1 These terms and conditions shall be governed by and construed in accordance with English law.

13.2 Any disputes relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England.

14. Our details

14.1 This website is owned and operated by Life is Japan (UK) Ltd.

14.2 We are registered in England and Wale under registration number 09809795, and our registered office is at
19 trafalgar street, Brighton, East Sussex, BN1 4EQ.

14.3 You can contact us:
(a) using our website contact form;
(b) by email, using the email address published on our website.